Frequesntly Asked Questions
What sizes do you offer?
Our sizing varies by product. Please refer to the size guide available on each product page before placing your order.
How long does shipping take?
Orders are typically processed within 1–2 business days. Delivery times depend on your selected shipping method and destination.
Do you ship internationally?
Yes, we ship to the European Union and selected international destinations. Shipping rates and estimated delivery times are shown at checkout.
Can I exchange my order?
Yes. We accept exchanges in accordance with our Exchange Policy. Items must be returned in their original condition.
Do you offer refunds?
No. PAA AIRY operates an exchange-only policy and does not offer refunds.
How do I care for my products?
Care instructions are provided on each product page and product label. Following these instructions will help maintain the quality and longevity of your items.
How can I track my order?
Once your order has been dispatched, you'll receive a confirmation email with your tracking information.
What payment methods do you accept?
We accept major payment methods available at checkout, including secure card payments.
How can I contact PAA AIRY?
You can reach our customer support team at paaairy@gmail.com, and we'll be happy to assist you.
Are your products suitable for everyone?
Yes. Our collections are designed with comfort, quality, and inclusivity in mind, offering styles for everyone to enjoy.